Privacy Policy and Personal Data Processing
The privacy policy is responsible for establishing how personal data will be managed on this website. To this end, it is essential that you read and accept it before continuing to browse.
Document revised on 10/02/2026.
bambusa.es is a brand whose registered name is Bambusa Importaciones y Proyectos S.L. and whose tax identification number is ESB27869809.
One of the values we identify with is transparency, which is why we want you to know from the outset how your data will be treated in terms of privacy. In this privacy statement, we will explain what data we collect from our visitors and how we use it.
Therefore, we invite you to carefully read each of the terms before providing us with your personal data on our website.
Anyone over the age of 13 can register at bambusa.es without the prior consent of their parents or legal guardians.
Children under the age of 13 must have the consent of their parents or legal guardians for us to use their personal data.
Under no circumstances shall data be requested from children under the age of 13 regarding the professional or financial situation or privacy of other family members without their prior consent.
If you are under 13 years of age and are on our website without the consent of your parents or guardians, you should not register as a user.
Our website respects and protects all of our users' personal data, and as a user, all of your rights are guaranteed. We work daily to create a secure space, which is why we want to inform you of our principles regarding your privacy:
We never request personal information that is not strictly related to and necessary for providing you with the service you request.
We never share our users' personal information with anyone, unless it is to comply with the law or in the event that we have express authorisation.
We will never use your personal data for any purpose other than those mentioned in this privacy policy.
It should be noted that this Privacy Policy may be altered in accordance with legislative or self-regulatory requirements, so we recommend that you visit this section frequently. These terms will apply in the event that any user freely decides to fill in any form in which personal data is collected.
At Bambusa, we have adapted this website to the requirements of Organic Law 15/1999, of 13 December, on the Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of 21 December, known as the Regulation implementing the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR), as well as with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).
Responsible for the use of your personal data
Identity of the Data Controller: Bambusa Importaciones y Proyectos S.L.
Trade name: bambusa.es
NIF/CIF: ESB27869809
Address: Rua Barga, 9A – 36388 Gondomar (Pontevedra)
Email: info@bambusa.es
Activity: Timber and cork trade, design and installation of structures.
Based on the General Data Protection Regulation, all personal data you provide us with in the forms on our website will be processed as "Website users and subscribers" data. For this use of our users' data, we will implement all the technical and organisational security measures established in current legislation.
Principles we will apply to your personal information
When processing your personal data, we will apply the principles explained below, which comply with the requirements of the new European data protection regulation:
Principle of legality, fairness and transparency. We will always request your approval regarding the use of your personal data, whether for one or several purposes, which we will inform you of in advance with complete transparency.
Principle of data minimisation. Only the strictly necessary data will be requested.
Principle of limitation of the retention period. All data collected will be stored for the time necessary for the requested purposes and, depending on the purpose, we will inform you of the retention period. In the case of subscriptions, we will periodically review the lists and remove those users who have been inactive for a considerable period of time.
Principle of integrity and confidentiality. SWe will use your data in a manner that guarantees its security and confidentiality. We undertake to take all necessary precautions to prevent unauthorised access or misuse of your user data by third parties.
How did we obtain your data?
The personal data we process in bambusa.es come from:
Contact form/service request form
User registration on the web platform bambusa.es
What are your rights when you provide us with your data?
Any person has the right to corroborate the verification of whether in bambusa.es whether or not your personal data is being used. For this reason, all interested parties shall have the right to:
Request access to personal data relating to the data subject.
Request their rectification or deletion.
Request the restriction of processing.
Object to the processing.
Request data portability.
Therefore, interested parties may access their personal data and request the modification of inaccurate data or its deletion, in the event that the data is no longer necessary for the purposes for which it was collected.
In specific circumstances, users may request the restriction of the processing of their data. In such cases, this website will only retain the data for the purpose of exercising or defending legal claims.
On the other hand, in specific circumstances and for reasons related to their particular situation, users of this website may object to the processing of their data. Therefore, bambusa.es will cease to deal with them, except for compelling legitimate reasons, the exercise or defence of possible claims.
As a data subject, you have the right to receive the personal data you have provided to us that concerns you in a structured, commonly used, machine-readable format, and you may transmit it to another data controller when:
Treatment is based on consent.
The data has been provided by the data subject.
The processing is carried out by automated means.
If you decide to exercise your right to data portability, you shall have the right to have your data transmitted directly from one controller to another where technically feasible.
As an interested party, you also have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if you consider that the processing of personal data concerning you infringes the Regulation.
For what purpose do we process your personal data?
When a user enters our website to comment on an article, register, or make a purchase, they provide us with personal information for which we are responsible.
This information may include personal data such as: IP address, name, physical address, email address, telephone number and other information.
By providing us with this information, you are giving your consent for it to be collected, used, managed and stored by bambusa.es only as described in the Legal Notice and in this Privacy Policy.
At Bambusa, we have various systems for capturing personal information and processing the information provided by our users for different purposes depending on the type of capture (forms):
Contact form/service request form: We request the following personal details: Name, Surname, Company, Website, Telephone Number and Email Address, in order to respond to user requests. bambusa.es. For example, we may use this data to respond to your request and answer any questions, complaints, comments or concerns you may have regarding the information included on the website, the services provided through the website, the processing of your personal data, questions regarding the legal texts included on the website, as well as any other queries you may have that are not subject to the terms and conditions. I inform you that the data you provide will be located on servers managed by bambusa.esThese servers are located at Odoo (provider of bambusa.es within the EU).
User registration form: Users provide us with the following personal data: First name, Surname, Email, Mobile phone number. Data required to register as a user of the platform. bambusa.es
Newsletter subscription form: In this case, we request the following personal data: Name, Email, to manage the subscription list, send newsletters, promotions and special offers, provided by the user when subscribing. There are several forms on the website to activate the subscription. Electronic newsletters are managed by bambusa.es. Please be advised that the data you provide will be stored on servers managed by bambusa.es. These servers are located at the company Odoo (provider of bambusa.es) within the EU.
There are other purposes for which we use your personal data:
To ensure compliance with the terms of use and applicable law. This may include the implementation of tools and algorithms that help this website to ensure the confidentiality of the personal data it collects.
As a supporting element to improve the services we offer.
Non-identifying data is also collected from cookies that are downloaded to the user's computer when browsing our website.
For social media management, bambusa.es By having a presence on social media, you may use the data of people who become followers on your official pages, which will be governed by this section. This is in addition to the terms of use, privacy policies, and access regulations belonging to the social media platform in question in each case and previously accepted by the user of bambusa.es That said, all data will be processed for the purpose of properly managing your presence on these social networks, informing you of the activities, products or services of bambusa.es, for any other purpose that is included in the regulations of the social network where the data has been collected. Under no circumstances will we use the profiles of followers on social networks to send advertising on an individual basis.
In accordance with the provisions of the European General Data Protection Regulation (GDPR) 2016/679, Bambusa Importaciones y Proyectos SL (bambusa.es) with registered address at Rua Barga, 9A 36388 Gondomar (Pontevedra), shall be responsible for processing the data corresponding to website users and subscribers.
That said, it should be clarified that bambusa.es does not sell, rent or transfer personal data that could identify the user, nor will it do so in the future, nor will it transfer such data to third parties without prior consent. However, on certain occasions, collaborations with other professionals may be carried out, in which case users' consent will be required, informing them of the identity of the collaborator and the purpose of the collaboration, which will always be carried out under the strictest security standards.
Remarketing
The remarketing feature allows us to reach people who have visited bambusa.es previously and associate a specific audience with a specific message. It is therefore a method of ensuring that users who have visited our site visit it again.
As a user of bambusa.es please be advised that we are currently gathering information for this remarketing feature on our website.
All the information we collect through Facebook cookies is available to you, and you can find out what data we collect through these cookies in the following Facebook service privacy policies.
If you do not want your information to be collected by these cookies, you can disable the use of Google cookies through Google's Ad Settings. These types of services allow you to interact with social networks or other external platforms directly from the pages of this website.
Therefore, interactions and information obtained by our website will always be subject to the user's privacy settings on each social network. And if a service is installed that allows interaction with social networks, it is possible that, even if users do not use the service, it may collect web traffic data relating to the pages on which it is installed.
Facebook ads
In bambusa.es We use Facebook ads. This is an advertising platform hosted on Facebook that allows us to create campaigns and advertisements. When generating an advertisement, the audience can be segmented by:
Place
Demographic data (age, gender, etc.)
Interests (activities, hobbies, etc.)
What they buy online and through other channels
Etc.
The data collected by these platforms is subject to the privacy policy from the moment the user provides their data in the form on our website to subscribe to the newsletter, and this information from Facebook will never be used for any purpose other than that mentioned above.
Legal basis for processing your data
Consent is the legal basis for the processing of your data.
To make comments or contact us on this website, you must agree to this privacy policy.
The prospective or commercial offer of products or services is based on the consent requested from you, without the withdrawal of this consent affecting the execution of the subscription contract.
Data category
The categories of data processed are identifying data.
No specially protected data categories are processed.
How long will we keep your data?
As long as the commercial relationship is maintained.
Until the data subject requests deletion.
Period from the last confirmation of interest, 1 year.
To whom will your data be disclosed?
The tools we use in bambusa.es to manage your data with third parties. For this reason, in order to provide these services, it is necessary to share your data, always under the corresponding privacy conditions:
Google Analytics. It is a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help bambusa.es to analyse how users use the website. The information generated by the cookie about your use of bambusa.es (including your IP address) will be transmitted directly to and stored by Google on servers in the United States.
Hosting: Odoo, residing in Spain. Further information at: https://www.odoo.com/ Odoo processes data for the purpose of providing its hosting services to bambusa.es
Plataforma web: Odoo, based in Spain. Further information at: https://www.odoo.com/ Odoo processes data for the purpose of providing its web platform services to bambusa.es.
Email marketing: bambusa.es provides its email marketing service through the domain bambusa.es residing in Spain. bambusa.es processes data for the purpose of providing its email marketing services
Navigation
During your browsing of bambusa.es Non-identifiable data may be collected, which may include IP addresses, geographical location (approximately), a record of how the services and sites are used, and other data that cannot be used to identify the user.
Among the non-identifying data, we may find users' browsing habits through third parties. This website uses the following third-party analytics services:
Google analytics
Facebook inside
This information is used to analyse trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole.
Data confidentiality and security
In bambusa.es We undertake to use and process users' personal data, respecting their confidentiality and using them in accordance with their purpose, as well as complying with our obligation to store them and take all measures to prevent their alteration, loss, unauthorised processing or access, in accordance with the provisions of current data protection regulations.
In addition, our website includes an SSL certificate. This is a security protocol that ensures all data is transmitted securely and in its entirety, meaning that data transmission between a server and a web user, and vice versa, is fully encrypted.
In bambusa.es We cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to it by third parties.
On the other hand, with regard to the confidentiality of the proceedings, bambusa.es will ensure that any person authorised by bambusa.es to process customer data (including its staff, collaborators and service providers), it shall be under an appropriate obligation of confidentiality (whether contractual or legal).
Therefore, when there is a security incident, upon realising bambusa.es, it shall notify the Customer without undue delay and shall provide timely information related to the Security Incident as it becomes known or when reasonably requested by the Customer.
Accuracy and truthfulness of data
All users of this website are solely responsible for the accuracy and correctness of the data provided to bambusa.es exonerating bambusa.es, from any liability in this regard.
For this reason, users guarantee and are responsible for the accuracy, validity and authenticity of the personal data provided and undertake to keep it up to date. Therefore, users agree to provide complete and correct information in the contact or subscription form.
Acceptance and consent
Therefore, as a user, you declare that you have been informed of the conditions relating to the protection of personal data, accepting and consenting to their processing by bambusa.es in the manner and for the purposes indicated in this privacy policy.
Revocability
This consent, both for the processing and transfer of the data subjects' data, may be revoked at any time by notifying bambusa.es under the terms established in this Policy for the exercise of ARCO rights, and this revocation shall in no case be retroactive.
Changes to the privacy policy
In bambusa.es We reserve the right to modify this policy to adapt it to new legislation or case law, as well as to industry practices. In such cases, we will announce the changes on this page prior to their implementation.
Business mail
In accordance with the LSSICE, in bambusa.es We will not engage in SPAM practices, so we will not send commercial emails that have not been previously requested or authorised by the user.
On each of the forms on this website, users have the option of giving their express consent to receive the newsletter, regardless of the commercial information specifically requested. Therefore, in accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, in bambusa.es We undertake not to send commercial communications without identifying them as such.
From bambusa.es We appreciate the time you have taken to read this privacy policy.
COOKIE POLICY
In accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, we inform you that Bambusa.es uses its own and third-party cookies to offer you a better experience and service. By browsing or using our services, the user accepts our use of cookies. However, you have the option to prevent the generation of cookies and to delete them by selecting the corresponding option in your browser. If you block the use of cookies in your browser, some services or features of the website may not be available.
What is a cookie? A cookie is a small piece of text that websites send to your browser and store on your device, which could be a personal computer, mobile phone, tablet, etc. These files allow the website to remember information about the options you have selected or searches you have made, which can make your next visit easier and make the site more useful by personalising its content. Cookies play a very important role in improving the user experience on the website.
Types of cookies used? This website uses both temporary session cookies and permanent cookies. Session cookies store data only while the user is accessing the website, and permanent cookies store data on the terminal so that it can be accessed and used in more than one session.
Depending on the purpose for which the data obtained through cookies is processed, the Website may use:
Technical cookies These are cookies that enable the user to browse the website or application and use the various options or services available on it.
Personalisation cookies These are cookies that allow the user to access the service with some general characteristics predefined on their terminal or defined by the user themselves. For example, the country or type of browser through which they access the service, the selected content design, the geolocation of the terminal and the regional configuration from which the service is accessed.
Third-party cookies Some websites may install third-party cookies that enable the management and improvement of the services offered. Examples include statistical or advertising services from Google Analytics y Google AdSense. Additionally, third-party cookies such as Twitter and Facebook are used. These cookies can also be deleted manually..
How to manage cookies in your browser? The user has the option to allow, block, or delete cookies installed on their device by configuring the browser options installed on their terminal.
If you block the use of cookies in your browser, some services or features of the website may not be available. Some browsers allow you to set specific rules for managing cookies on a website-by-website basis, giving you more precise control over your privacy. This means that you can disable cookies from all sites except those you trust.